FAQs

Canberra
12PM-11PM, Saturday 12 December at Exhibition Park, Mitchell ACT 2911

Gold Coast
11:30AM-10:30PM, Sunday 13 December at Gold Coast Sports Precinct, Nerang Broadbeach Rd, Carrara QLD 4211

Geelong
12PM-11PM, Saturday 19 December at Kardinia Park Precinct, Geelong, VIC 3220

Perth
11AM-10PM, Sunday 20 December at Claremont Showground, Claremont WA 6010

Spilt Milk is strictly an 18+ event.

DO: bring your valid and current government-issued ID.

DON’T: bring a photo, screenshot, photocopy or illustration (no matter how good).

Without a valid and current ID, you’ll be left on the wrong side of the Spilt Milk fence. Physical IDs, including a driver’s license, government-issued passport, or Australian government-issued proof of age card are good to go. If digital IDs are accepted in the state you are attending, you are welcome to use that instead of a physical ID.

For more information on what forms of ID we can accept, please refer to the relevant legal guidelines for your state. See below:

Canberra

Gold Coast

Geelong

Perth

There’s a ton of things to do, eat, see, use etc but we’ve listed the main facilities which will be available on the day below:

• Shade
• Sunscreen (from first aid or the info tent) 
• Bathrooms
• Free water stations

For hire/purchase:

• Bars (for alcoholic & non-alcoholic drinks)
• Food (from the best food vendors in Australia)
• Cool stuff from market stalls

There are strictly no pass-outs during Spilt Milk, so please plan ahead. Once you’re in, you’re in! If you have any concerns about this policy, please email us at accessibility@spilt-milk.com.au to chat to our team about your requirements.

18+ Photo ID
Spilt Milk is an 18+ event. Please bring a valid photo ID.

Credit/Debit/Phone Wallet
All food trucks and bars will be tap-and-go only as Spilt Milk is a cashless event.

Plastic Water Bottle
Always stay hydrated! You can bring in your own reusable plastic water bottle to fill up at the free water stations around the site. Make sure it’s completely empty when you come through.

Backpack or Bag
Bags must be no larger than 20cm x 30cm, which is around the size of an A4 piece of paper.

Food
You are allowed to bring in food items for personal consumption only, food will need to be sealed prior to entering the event site. Otherwise there are a variety of food options onsite that cater for most dietary requirements (vegan, dairy free, gluten free, vego etc).

Skincare & Makeup (under 110ml and in plastic)
Any liquids and creams over 110ml or any glass will be disposed of at the front gate so if you need to bring in your pieces to protect or touch up your skin, make sure they are in small, plastic containers!

Small Still or Film Cameras (or just your fancy ass phone camera)
Small digital and film cameras are totally fine, but any professional still cameras or video and audio recording devices – including GoPros and drones – aren’t allowed in.

Sanitary items
Tampons, pads and menstrual cups are all allowed into Spilt Milk. If you haven’t brought any in but end up needing some once you’re inside the event, our first aid partners will have free sanitary items available to you!

• Bags and items larger than 20cm x 30xm (A4)
• Alcohol and beverages (other than where purchased at the Event)
• Illegal substances
• Weapons of any kind or any item that resembles a weapon
• Glass of any kind (including perfume bottles and make-up containers)
• Metal water bottles or containers
• Aerosol Cans
• Liquid and creams over 110mL
• Unidentifiable or unsealed medication. All medication must be inspected by qualified medical staff through the accessibility lane
• Professional still cameras, video or audio recording devices. Smart phones and pocket-sized film/digital cameras allowed
• Animals (except registered service or assistance animals, such as Guide Dogs)
• Promotional material or items of any kind including flags, banners, posters and signs, or that display political, religious or offensive signage or logos of any kind.
• Flags or flagpoles of any kind
• Gang-related insignia and masks, headwear or helmets, large spiked wrist or neck bands, spiked or studded belts
• Doof sticks, totem poles, selfie sticks or umbrellas (please use a plastic poncho or a raincoat instead)
• Noise making devices and musical instruments
• Food not for personal consumption
• Broadcasting or transmission equipment
• Laser pens or pointers
• Skateboards and rollerblades, hover-boards, scooters, bicycles, and other personal motorised and non-motorised vehicles (excluding mobility aids)
• Flares, Fireworks & Sparklers (or any other similar flammables)
• All unapproved unmanned aerial systems (UAS) or drones unless expressly authorised
• Work uniforms, high-visibility vests, or anything that may be mistaken for a staff uniform or event accreditation
• Any other items determined as dangerous or offensive by Security or Event Staff

We will have a cloakroom available and more information on whether lockers will be available closer to the event day, so follow our socials to stay updated. 

You’ll be able to grab Spilt Milk and artist merch from the merch tent on the day and follow our socials for first access to any exclusive online drops as well! Our official merch store has all current and past collections: https://spiltmilk.merchfan.com.au/ 

Smoking is only allowed in designated areas. Please keep non-smokers in mind and don’t smoke anywhere outside of the designated areas indicated on the event map (find them on each location page closer to the event).

Illicit substances are prohibited at festivals, and our events abide by state and territory laws. Where drug checking is not prohibited, our team will facilitate this important health service in consultation with local police and authorities. Our fans’ safety and enjoyment at the event will always be our number one priority.

First aid services will be on site in case of any medical incidents. While they will have over-the-counter medication available such as Panadol, aspirin, antihistamines, as well as sanitary items, for you to access inside the event, we recommend taking any required medication before coming in if possible (e.g. antihistamines can be taken in the morning and last 24 hours).

You can find their locations on the official Spilt Milk maps released closer to the event date.

If you need to bring in prescription medication to the festival, you’ll need to make sure it’s in its original packaging with the dispensary label matching the name on the ID of the ticket holder. Please bring your medication through the accessible lane on the day and have it ready to be inspected upon entry. We advise only discussing your medication with the team on the accessible entry lane. If you are talking to security or front entry staff, please ask them to direct you to the accessible entry point.

If your medication needs to be refrigerated, please see the staff at the medical tent once you have entered the festival and they can store it for you.

If you have a pre-existing medical condition which you’d like us to know about, please complete our Spilt Milk Accessibility Request Form.

The set times and event map for each location will be available closer to the event date. Please check back here later but we’ll scream it on socials when they are ready. 

We’ll have official after parties in each city if you want to kick on after the festival. Keep an eye on our socials closer to the event date for the announcement!

Lost property will be available at the info tent. If you have lost something, please speak to a member of staff at the info tent to have them retrieve it for you. All uncollected items will be handed over to the local police the following day for collection. Details on lost property collection will also be posted on our socials after the event day. 

Moshtix and Tixel are the official ticketing outlets for Spilt Milk 2026 and Tixel can be trusted for resale tickets! If you see Spilt Milk tickets being sold anywhere else, there is no way for us to validate them. We highly recommend creating a Moshtix account before purchasing a ticket, so you can keep track of confirmations and save yourself time when buying tickets.

You can purchase up to 10 tickets at a time.

Need more info on tickets? We’ve got a full ticket guide here.

You can buy Spilt Milk tickets with Afterpay and PayPal’s Pay in 4 payment plan through Moshtix this year! For more information check out the links below:

AFTERPAY

PAYPAL

If you missed out on tickets or can no longer use yours… that’s sad… but it’s ok, here are your options for reselling or transferring your ticket safely:

Moshtix Resale

Log into your Moshtix account and use the resale tool to generate a unique link. Share it with someone you know or post it online, whoever has access to the link can buy the ticket directly from you. Once purchased, the ticket moves to their account, a new barcode is generated, and your old one is cancelled. You’ll then receive a refund (minus service fees).

Tixel

Tixel is a secure resale platform where you can safely list your ticket for sale. If your ticket sells, Tixel processes your payout directly. Once sold, you’ll need to transfer the ticket to your buyer using the Ticket Assign feature in Moshtix (see instructions below). If you need help with Tixel, please get in touch via tixel.com/help 

Moshtix Assign

If your bestie has already paid you to grab them a ticket or you sold your ticket through Tixel, use the Assign tool to transfer the ticket straight to them. Log into your Moshtix account, go to ‘Manage My Tickets’, and select the ticket(s) you’d like to assign. A shareable link will be generated to send to the other attendee and once accepted by them the transfer will be complete. PDF tickets are not available, so Ticket Assign is the only way to transfer tickets.

Moshtix Ticket Return (only available once your location is sold out)

If you can’t find a buyer yourself and your location is sold out, you can return your ticket to Moshtix. We’ll list it for sale on your behalf, and if it sells, you’ll receive a refund (minus service fees).

Still not 100% sure what’s going on? You can find Moshtix’s FAQs here and Tixel’s FAQs here.

In recognition of the ongoing cultural connection First Nations peoples have with Country, and their continued role in caring for the land, the Spilt Milk Mobtix initiative provides discounted general admission tickets to those who identify as Aboriginal and/or Torres Strait Islander peoples. Please complete this form to request your discounted Mobtix. All tickets in this allocation are limited and released on a first-come, first-served basis.

You can download your ticket to be scanned on your mobile phone.

Tickets will be sent out closer to the event date to help avoid fake tickets being generated and sold. When you purchase, you should still receive your order confirmation to your email, but if you haven’t got that, reach out to the ticket gods by heading to your Moshtix account and select ‘Help with this order’.

Moshtix and Tixel are the official ticket outlets for Spilt Milk 2026! If you need to buy or sell a ticket after the general release is sold out, you can do so through Moshtix and Tixel.

Selling tickets through any third-party website, including Viagogo, Facebook, Gumtree, and eBay, goes against the Spilt Milk ticket T&Cs. By the same token, we recommend against buying tickets from the above third-party platforms as there’s no guarantee they’re a) legit tickets, or b) that the seller hasn’t resold one valid ticket to multiple people and there is no way for us to validate them.

Spilt Milk staff and security cannot accept illegitimate and invalid tickets.

If you hold a valid National Companion Card and purchase a General Admission ticket to Spilt Milk, you will receive a complimentary ticket for your companion or carer. You’ll need to purchase the paid ticket to the event through Moshtix as usual and then follow the steps below: 

1. Once your order is confirmed, go into your Moshtix account, under Manage My Tickets and select ‘Get Help With This Order’
2. On the help form, follow the prompts for accessibility and companion card
   • Select ‘I’d like help with my order’ as the category, and for the Topic, select ‘I need help with accessibility or a companion card’. For the subtopic, select ‘I need help booking with a companion card’
3. In the message section, please provide your Companion Card number and Expiry.
4. Once verified, Moshtix will issue a complimentary Companion Card ticket to match the paid ticket to the email used for your original purchase.

Please find our Privacy Policy here.

Please find our Ticketing T&Cs here.

Please contact Moshtix for any other ticket-related questions.

We’re working closely with local transport authorities and we will have detailed transport plans for getting to and from each event on the day available via our website and socials closer to the event date!

Need to know how to get to Canberra, Geelong, Gold Coast or Perth? We’ve made travel guides for getting to each city, available on the location pages.

Accommodation gets snapped up fast for Spilt Milk! We’ve got accommodation guides for each city, available on the location pages.

Spilt Milk Canberra takes place in a large grassed open space. There is a mixture of existing cement and compact gravel paths throughout the site. We have done our best to utilise these paths where possible, but as the festival site is largely grass, the terrain may be uneven and difficult to navigate in some places.

The weather can have a huge impact on ground conditions at this site. During wet weather some parts of the site may become muddy, and in hot, dry weather some parts of the site may also become dusty.

Perth, Gold Coast and Geelong events take place in venues with primarily hardstand surfaces and paved paths throughout. Some stages are located on large grassed areas that may be affected by adverse weather conditions.

You can find plenty of images of Kardinia Park Stadium & Precinct in Geelong here. 

You can find plenty of images of Exhibition Park in Canberra (EPIC) here. 

You can find plenty of images of Claremont Showground in Perth here. 

You can find plenty of images of Gold Coast Sports Precinct in Gold Coast here. 

We encourage you to have a look and plan for what accommodations will help you best navigate the festival site.

If you hold a valid National Companion Card and purchase a General Admission ticket to Spilt Milk, you will receive a complimentary ticket for your companion or carer. You’ll need to purchase the paid ticket to the event through Moshtix as usual and then follow the steps below: 

1. Once your order is confirmed, go into your Moshtix account, under Manage My Tickets and select ‘Get Help With This Order’
2. On the help form, follow the prompts for accessibility and companion card
   • Select ‘I’d like help with my order’ as the category, and for the Topic, select ‘I need help with accessibility or a companion card’. For the subtopic, select ‘I need help booking with a companion card’
3. In the message section, please provide your Companion Card number and Expiry.
4. Once verified, Moshtix will issue a complimentary Companion Card ticket to match the paid ticket to the email used for your original purchase.

We understand and recognise the need to take a break from the sights, sounds and senses of a music festival and will have a quiet space at the festival for those who require it. If you have bought a ticket or are considering buying one, and you would like to utilise this space at the festival, please complete our Spilt Milk Accessibility Request Form.

To access the quiet space, you will need to wear your Hidden Disability sunflower lanyard or Spilt Milk Quiet Space wristband. If you don’t own a sunflower lanyard, you can purchase one here or register to pick up a wristband through our Spilt Milk Accessibility Request Form.

If you need to bring in prescription medication to the festival, you’ll need to make sure it’s in its original packaging with the dispensary label matching the name on the ID of the ticket holder. Please bring your medication through the accessible lane on the day and have it ready to be inspected upon entry. We advise only discussing your medication with the team at the accessible entry lane. If you are talking to security or front entry staff, please ask them to direct you to the accessible entry point.

If your medication needs to be refrigerated, please see the staff at the medical tent once you have entered the festival, and they can store it for you.

If you have a pre-existing medical condition which you’d like us to know about, please complete our Spilt Milk Accessibility Request Form.

Spilt Milk is proud to be a part of the global Hidden Disabilities Sunflower network. The Hidden Disability Sunflower is a tool to voluntarily share that you have a hidden disability. By wearing a Sunflower, you’re just letting our staff know that you might need extra help, understanding, or just more time. Our security and event staff team at Spilt Milk are trained to recognise the Hidden Disability Sunflower and assist where needed.

What is a hidden disability? While some of us experience a disability that is visible, many of us have a non-visible disability that is not immediately apparent to others. These can be temporary, situational or permanent. They can be neurological, cognitive and neurodevelopmental as well as physical, visual, auditory and including sensory and processing difficulties. They also include respiratory, rare diseases and chronic conditions such as asthma or diabetes. For more information on Hidden Disabilities Sunflower, head to https://hdsunflower.com/au/ 

Assistance and support animals, such as guide dogs, hearing dogs and medical alert dogs, are welcome inside Spilt Milk. If you’ll be attending with your assistance animal, please let us know in advance by completing our Spilt Milk Accessibility Request Form.

There will be elevated viewing areas at both the Angove and Basquiat Stages. These viewing areas are intended for those in wheelchairs or with permanent and/or severe mobility impairments, and one accompanying person. Space within these areas is strictly limited and cannot be held or reserved. If you would like to request access to the accessible viewing areas, please complete the Spilt Milk Accessibility Request Form.

There will be accessible bathrooms available across the festival. These locations will be marked on our event map. 

If you require access to accessible toilets or priority access to toilets, please complete our Spilt Milk Accessibility Request Form.

We are working on our accessible parking and drop-off/pick-up options available for patrons and will have more information soon. Please complete our Spilt Milk Accessibility Request Form to be kept up to date with this information.

Alongside our regular resources to keep our customers safe, Kicks Entertainment is committed to providing a space at our event for not-for-profits, social enterprises, or charities with a mission to do good, or to provide education to Australia’s youth (18-25) relevant to the things that impact them.

If your organisation would like to take part in one of our events, please complete the form here to tell us about your company, what cause you are promoting, and upload the relevant supporting documentation and insurance, and we’ll be in touch to let you know if we can accommodate you at this year’s event.

We’re currently collecting Expressions of Interest from food, trade, and market stall vendors for our upcoming events. Fill out this form and if we think you’d be a great fit, our events team will be in touch down the track to gather more information. We look forward to hearing from you!

We’re currently collecting Expressions of Interest from food, trade, and market stall vendors for our upcoming events. Fill out this form and if we think you’d be a great fit, our events team will be in touch down the track to gather more information. We look forward to hearing from you!

Media accreditation will be given to approved members of the media who represent recognised media organisations. Freelance journalists and photographers will be considered for accreditation if working on behalf of a media organisation. Freelance applications will need to be referenced by editors/producers. Social media influencers will be considered on a case-by-case basis. You’ll need to complete the media accreditation form.

Access-wise, media will generally have access to the pit at each performance stage for the first three songs of each artist. Some artists do not allow pit access to media. Strictly no flash photography and media must follow the direction of security and event staff at any given time; otherwise, your pass may be removed. There is absolutely no backstage or side of stage access. Access can change at any time and without notice.

Interested in helping out? Event staff applications will be linked on our Kicks Entertainment website closer to the event, so keep an eye out.