Moshtix Time To Pay

WHAT IS TIME TO PAY?

Moshtix Time to Pay allows you to book your Spilt Milk tickets ASAP and pay in monthly payments! It splits your ticket cost across 3 payments with the first happening when you place the order. Now coming to Spilt Milk is even easier!

 

HOW IT WORKS

  1. Go to Moshtix to grab your Spilt Milk Tickets
  2. Select up to 6 tickets and click BUY
  3. Sign in or check out as guest
  4. Fill in ticket details and select Time to Pay as an option (BEFORE PAYING)
  5. Select payment method and click PAY NOW

 

NITTY GRITTY

In order to utilise the Time to Pay Payment Instalment Plan you MUST OPT IN to the Payment Instalment Plan during the purchase process.  If you miss this, you will be required to pay your order in full. You cannot change the payment method and process after your order has been confirmed.

Time to Pay has an Administration Fee of $9.95. The administration fee and your first payment will be processed once you click ‘PAY NOW’. Moshtix will send you a final confirmation e-mail to your stated e-mail address when all payments have been successfully processed.

Time To Pay FAQS

Payment Due Dates

1st PAYMENT DUE – Date of purchase

2nd PAYMENT DUE – Tuesday 16th July

3rd PAYMENT DUE – Friday 16th August

Can I use Time to Pay for resale tickets?

You can use Time to Pay for resale tickets, up to August 16th.

1st PAYMENT DUE – Date of purchase

2nd PAYMENT DUE – Tuesday 16th July

3rd PAYMENT DUE – Friday 16th August

Please note, if you purchase a ticket in the resale after July 16th in the, you’ll be able to break up your payment across two instalments (the date of purchase, and then August 16th). Time to Pay is not available after August 16th.

 

 

Important Information
  1. Your first payment will be processed upon setup, then payments are processed on a fixed monthly date until full payment is received.
  2. The cut of time for entering into the Time to Pay Instalment Plan contract is Friday 16th August at 5.00pm AEST. No payment plan will be offered after this time.
  3. Tickets must be paid in full, prior to the event.
  4. If tickets are cancelled due to defaulted payments, Moshtix cannot guarantee the ability to re-purchase the tickets (for example, if the event has sold out) or re-purchase the tickets at the original ticket price.
  5. The tickets are non-transferrable for other events.
  6. There are no refunds after the full payment has been finalised and no refunds for change of mind.
  7. For the avoidance of doubt, should a resale facility be offered by the promoter, Time to Pay is not available as a payment method in this facility.
  8. Your tickets are only allocated once full payment is processed successfully.
Can I make additional payments or pay off my plan early?

Yes! Please call Moshtix Customer Service on 1300 GET TIX (438 849) and they can process additional payments or finalise your plan early. The team is available Monday-Friday 9am-7pm (AEST) and 9am-5pm Saturdays.

How can I check how much I have owing on my time to plan?

Please get in touch with Moshtix Customer Service or by calling 1300 GET TIX (438 849). The team is available Monday-Friday 9am-7pm (AEST) and 9am-5pm Saturdays.

I need to update my credit card for my Time to Pay plan?

Please call Moshtix Customer Service on 1300 GET TIX (438 849). The team is available Monday-Friday 9am-7pm (AEST) and 9am-5pm Saturdays.

Direct Debit Terms
  1. In selecting the “Time to Pay’ tick box in the online signup process, you authorise us to arrange for funds owing on your account to be debited from your nominated credit card in amounts and at intervals as advised by us to you and your financial institution.
  2. We’ll give you at least 14 days’ written notice of any changes to these Direct Debit Terms. We will send notices electronically to your email address as provided to us. Any notice will be deemed to have been received on the third business day after emailing or posting. This notice will state the new amount, frequency, next drawing date and any other changes to the terms.
  3. If your direct debit is returned or dishonoured by your financial institution, we’ll send you an email requesting immediate payment. Any fees levied to you by your financial institution or incurred by us in respect of the above will be payable by you.
  4. Unless agreed in writing with you otherwise, your account details will be kept confidential except that information may be provided to our financial institution to initiate the drawing to your nominated account, or in connection with a claim of an alleged incorrect or wrongful withdrawal.
  5. You are responsible for ensuring that you have sufficient credit available on the nominated credit card by the scheduled drawing date to allow for withdrawals in accordance with your purchase of tickets by instalments.
  6. If you believe that a withdrawal has been initiated incorrectly, call us on 1300 438 849
  7. or contact your financial institution. You’ll receive a full refund of the withdrawal amount if we can’t substantiate the reason for the drawing.
  8. You can cancel your Direct Debit Request in by emailing help@moshtix.com.au or by calling 1300 438 849. You need to allow three business days for these changes to take effect.
If I’ve used Time To Pay, can I resell my ticket?

If you have used Time To Pay and are currently paying in instalments, you WILL NOT be able to list your tickets for resale until your order has been paid in full. You may pay your order in full early by contacting Moshtix ticket support on 1300 438 849.

Will Moshtix Time To Pay work with my Homegrown Code?

Yes!! Time To Pay will be available when you are purchasing your early homegrown tickets.

Can I cancel my Time to Pay plan?

Yes, however this will mean you are forfeiting your tickets and you acknowledge that no refunds will be honoured for any funds paid to date. As per the terms and conditions of sale, there are no refunds permitted on tickets.

Default on payment

If your payment is not received on the scheduled payment date for the relevant month, the system will automatically retry your payment again on the 19th and then once more on the 22nd at 3am.

After the 22nd, the account will become suspended and you will have 10 days to rectify and make the payment. No exceptions. It is your responsibility to manage your payments.

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